Getting Started with Your Account
You can begin your journey by clicking the Sign Up button located at the top of the interface. Input your personal details and create a secure password. Select your preferred currency and confirm that you are at least 21 years old. Once you complete this, you will have immediate access to Voom Casino to explore the lobby. You should always use the Sign In button for subsequent visits to enter your email and password. link
What happens next: Your account dashboard will load, allowing you to manage your profile and view your current balance.
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Claiming Your Welcome Package
You have access to a 4-part welcome package worth up to €3,000 and 300 free spins. Follow these steps to maximize your rewards
- First deposit: Make a deposit to receive a 100% bonus up to €500 plus 100 free spins automatically.
- Second deposit: Deposit and enter the code WELCOME2 to get 100% up to €500 plus 50 free spins.
- Third deposit: Use the promo code WELCOME3 to secure a 50% bonus up to €1,000 plus 50 free spins.
- Fourth deposit: Input the code WELCOME4 to claim a 25% bonus up to €1,000 plus 100 free spins.
Warning: Miss the promo code and the bonus won’t activate. No retroactive fix.
What happens next: The bonus funds and free spins will appear in your account balance shortly after the transaction confirms.
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Exploring the Gaming Library
Handle the site using the clear categories in the footer or the main lobby navigation. You will find thousands of titles from certified manufacturers.
- Slots: Choose between classic reels, video slots, and modern high-performance titles.
- Live Casino: Connect to HD camera streams featuring professional dealers at real tables.
- Table Games: Select from various versions of Blackjack, Roulette, Baccarat, and Poker.
The Live Casino section offers classic and speed blackjack along with modern roulette variations. Every game is sourced from world-leading providers to ensure fairness and randomness.
What happens next: Your chosen game will launch in the browser, ready for you to place your first bet.
Managing Payments with Trustly
You should prioritize the Deposit Methods and Withdrawals tabs for all your banking needs. Trustly serves as the primary method for fast transactions.
Deposit Steps
- Click on the Deposit tab.
- Select Trustly from the list.
- Enter your amount between the minimum of €20 and maximum of €10,000.
- Confirm the transaction via your bank interface.
Withdrawal Steps
- Handle to the Withdrawal tab.
- Choose Trustly as your method.
- Request an amount between €40 and €7,500.
- Review the details and click confirm.
What happens next: Deposits process instantly, and withdrawals are handled securely to ensure your winnings arrive on time.
Climbing the VIP Ranks
You earn status points as you play. Collect points based on these contribution rates: 100% for slots, 20% for roulette, and 10% for blackjack or baccarat. You receive 1 status point for every €20 in real-money bets.
Your status determines your level in the 7-tier program
- Spark: 0–1,999 points.
- Charge: 2,000–9,999 points (€100 bonus).
- Boost: 10,000–34,999 points (€300 bonus).
- Turbo: 35,000–149,999 points (€1,000 bonus).
- Vortex: 150,000–499,999 points (€5,000 bonus).
- Blaze: 500,000–1,499,999 points (€10,000 bonus).
- Voom: 1,500,000+ points (€25,000 bonus).
All level-up bonuses carry a x40 wagering requirement and must be completed within 2 days. The maximum bet during wagering is €5, including any doubled bets or purchased bonus rounds.
What happens next: Your new status grants access to personalized rewards, higher cashback, and your own VIP manager.
Accessing Support
You have 24/7 access to professional assistance. Click the live support icon to connect with an agent instantly. If you need general information, check the FAQ, Bonus Terms, or Responsible Gaming sections located in the footer. You should review these policies to understand your control over personal data and gaming limits.
What happens next: A support representative will join the chat to help you resolve your query.